Hello
i’m Durai Murugan
Veerasamy
20+
Years OF
Working Experience
Working Experience
My specialization
Operations Management, Data Analysis, and Project Management
AMAZING EXPERTISE
Technical Skills
My advanced skills in utilizing technical software enable me to excel in delivering effective solutions and achieving optimal outcomes.
Project Management
I have a solid track record in my leadership skills, team coordination skills, and ability to coordinate and collaborate.
Quality Assurance
Experienced in implementing quality assurance practices and employing diverse testing methodologies to ensure top-notch product and service quality.
Commuication Skills
My exceptional verbal and written communication skills allow me to convey complex ideas clearly and concisely.
MY JOURNEY
Head of WW Digital Studios
Responsible for both 2D and 3D Digital Studio Operations worldwide.
Head of WW 3D Digital Studios
Leads global 3D studio operations and builds large cross-functional teams across multiple sites and countries. Successfully manages OPEX and CAPEX and implements employee development frameworks, improving job satisfaction by 1100+ bps and manager satisfaction by 900+ bps. heads the creative and content teams and drives cost savings.
Leader 3D studios,APAC
Founded and launched 3D Studio Operations in India, transitioning 20+ artists from 2D to 3D. Designed and established four pillars for R&D, production, support functions, and the ECP team. R&D involved ML workflows, and production had a multi-level artist team.
Senior Operations Manager-3D
Led end-to-end responsibilities for the 3D/Digital Studio process with a cross-functional team of 400+ resources. Managed P&L responsibility, SLA adherence, process improvements, cost optimization, resource utilization, and stakeholder and team management.
Operations Manager-Digital Imaging
Set up and operationalized the 3D/Digital Studio process in India with a team of 400+, defined metrics and SLAs, and achieved cost savings. team from 17 to 140+ and spread across China, Romania, and India. Skilled in service delivery management, employee engagement, P&L accountability, CRM, process excellence, strategic planning, team building, decision-making, change management, and leadership development.
Manager-Digital Imaging
Expanded Color Authoring to two nodes in China/Romania, increasing marketplaces from one to thirteen, and increasing product portfolio from one to 32 groups.
Client Manager
Managed customer support for leading newspaper organizations in the USA, including the Washington Post, Metro New York, and Buffalo News. Developed high-performing teams, ensured quick and accurate customer support, and optimized cost control. Skilled in service delivery management, employee engagement, and leadership development.
Associate Client Manager
Managed shifts in Presentation Services for a leading US consultancy, ensuring SLAs were met, and overseeing projects such as the Digital Job Scheduler and Dual Monitor. Recognized for exceptional performance, including Best Performer of the Year 2010, Most Promising Performer for February and May 2011, and Best Performer for August, November, and February 2012.
Lead Document Specialist
As lead document specialist, I ensured seamless operations across the production team on the floor, managed client communications, recruited and trained team members, and implemented quality standards. designed a new workflow tool and achieved SLAs.
Project Coordinator
Managed a large team for workflow management and provided offshore training for new recruits in the Philippines. Led office branch start-up and conducted audits. Received commendation certificates for SLA compliance and system status map creation.
Project Leader
As a lead, I have maintained a team in developing the projects and coordinated with the team to deliver the project within time with accurate results. Led Chennai zone.
Technical Support
Provided assistance and resolved technical issues related to hardware, software, and other technological products or services. Supported Clients.
EDUCATION
TAMILNADU OPEN UNIVERSITY, CHENNAI
BA 2000 - 2003
Public Administration
NIBM,CHENNAI
Executive MBA 2009 - 2011
International Business,
Trade and Tax Law
TAMILNADU OPEN UNIVERSITY, CHENNAI
M.A 2004 - 2006
Political Science
AWARDS
CERTIFICATE
MY SKILLS
My Skill
Data Analysis
100%
My Skill
Pipeline Management
100%
My Skill
Project Management
98%
My Skill
Excel and Analytics
100%
My Skill
Bussiness Operations
100%
My Skill
Workflow Framework
100%
My Skill
Agile Methodology
97%
My Skill
Process Improvement
100%
My Skill
Cross Functional Collaboration
92%
My Skill
Workflow Development
100%
My Skill
Report Generation
100%
My Skill
Customer Service
100%
My Skill
People Management
98%
My Skill
Techincal Writing
92%
RECOMMENDATIONS
Niyaz Ali
Agile consulting
Durai Murugan is a talented professional who executes tasks with ease while maintaining a relaxed demeanor. His work ethic is commendable, and his outstanding career growth speaks for itself. Durai has the potential to achieve even greater milestones in the future and would be a great asset to any organization.
Sathyen G
Senior Product Manager at Genesys
Durai is an intelligent and customer-service-oriented professional who excels in challenging projects. His reliability and ability to maintain excellent relationships with coworkers and clients make him an invaluable asset. I highly recommend Durai for any role that demands excellence and interpersonal skills.
chandra shekar gopal
General Manager at Deliotte Digital content studio
Durai is a hardworking individual who consistently gives his best to any task. His expertise in operations and process improvements is evident through his valuable ideas. His commitment to excellence makes him an asset to any organization he works with. I highly recommend Durai for any leadership or management role.
Farooq Vali
Manager Operations - Digital at Ad2Pro Media Solutions Pvt. Ltd
Durai is a highly energetic and knowledgeable leader committed to continuous improvement and customer service. He grasps complexity with ease and simplifies it. His maturity, ability to connect, and responsiveness make him an asset to any organization. Highly recommended for any leadership role. I wish him success in his current and future assignments.
Yusuf Khan
Senior Manager at Ad2Pro Media Solutions Private Limited
Durai Murugan is a highly recommended leader for any organization. He is hardworking, analytical, and skilled in managing teams. Durai’s ability to foster strong relationships, combined with his commitment to excellence, makes him an invaluable asset. His track record of going above and beyond sets him apart.
Hayley Love
Manager, Customer Success at LogicMonitor
Durai’s exceptional work as a client manager at 2adpro is commendable. He is highly responsive, worked night shifts for months without complaints, and is skilled in Excel and analytics. Durai had a great working relationship with his team and earned their respect, enabling him to effect quick changes.
Kothandaraman Ramanathan
Senior Software Development Engineer at Amazon
I worked with Durai on a comprehensive workflow tool and was impressed by his confident demeanor and thorough understanding of process functionalities. He proved to be a true business partner, providing solutions to challenges we faced. Highly recommended for his expertise in pipeline, reporting, and workflow framework for any project.
Devikala Ramabadran
Sr Manager at Amazon
Durai is an expert in data analysis and business operations, with a proactive approach to learning and innovation. He challenges the status quo and earns the trust of his team through his delegation and interpersonal skills. His ability to connect with cross-functional leaders makes for seamless operations.
Kothandaraman Ramanathan
Senior Software Development Engineer at Amazon
I had the opportunity of working with Durai on building a comprehensive workflow tool and contributed to the pipeline/reporting/workflow framework for the Color Author process. I was struck by his confident and purposeful demeanour, and his thorough understanding of the process functionalities. That first impression was strengthened during subsequent interactions. He is a true business partner, aware of the challenges faced by us, and ready to provide the necessary solutions.
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